Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
United Kingdom
United States
An international number, answered at the office
A number in one of our 14 countries. Your customers call a local number, and you answer at your own office.
International numbers
Since 2001 · live within 1 working day · 7-day free trial
Everything you need for national phone numbers.
Choose a number in Ireland or in 14 other countries and let it ring on your mobile, landline, desk phone or an AI voicebot. Live within one working day.
How companies use CallFactory
One number, calls exactly where you want them
Taking turns across several mobiles
The number rings your colleagues one after the other, or everyone at once. Whoever is away signs out in the app.
Phone system- Network or internet You choose the route for each destination.
- Any device Mobile, landline, desk phone or your own phone system.
- 14 European countries + US Licensed operator in 14 countries, plus US numbers.
- Since 2001 On our own IVR platform, with our own interconnection.
National numbers
One nationwide number for your customer service
An 0818 or 1800 number isn't tied to any one city. Customers from all over the country call the same number, and you decide where it rings: at the office, in the warehouse or with the colleague working from home.
Online shop
0818 655 228Questions about orders, delivery and returns come in on one number and go straight to the right person.
- 01 Welcome · “Welcome to Spokeshop.ie”
- 02 Phone menu · 1 orders & delivery · 2 returns · 3 trade
- 03 Queue · rings whoever on the team is free
- 04 After 5pm · voicebot for “where's my parcel?”, or voicemail that lands in your inbox as an audio file
- Queue
- Phone menu
- Peak traffic
- Call insights
Office with branches
0818 469 755One number on the website and the letterhead, even when you move, grow or open a branch.
0818 469 755
- Dublin reception
- Cork sales
- Home workers on their mobiles
Routing by time of day, phone menu or who is available · the whisper tone says which line is calling
- Opening hours
- Teams
- Whisper tone
- Existing phone system via SIP
How it works
Customer in London
calls +44 20 …
Your team in Cork
mobile, phone system or bot
International numbers
The European specialist in international phone numbers
A local number in London, or a national number in the Netherlands or Spain, that simply rings at your team in Ireland. We are a registered telecom operator in 14 European countries and the US.
- Local, national and freephone numbers in every country
- Callers see a familiar local number, you answer wherever you are
- All countries on one platform, one invoice and one point of contact
You decide what answers it
One number. Four ways to use it.
Start with just the number and add what you need later, without ever changing number.
01
Just the number
Forwarded to the mobile or landline you already answer on. No hardware.
sole traders, start-ups, campaigns02
Number + phone system
Teams, queues, phone menu, opening hours, voicemail and call recording, all in the browser.
growing teams, branches03 · New
Number + AI voicebot
Answers on the first ring, books appointments or takes orders. Anything unusual goes to a person.
anyone missing calls after six04
All three at once
The bot handles the routine, the phone system the rest, and urgent calls ring on your mobile. One invoice.
anyone who wants to grow without migrating
New · AI voicebots
Build one for my businessCall them yourself. They're answering now.
A voicebot on the number you already advertise, scripted in plain English on our own platform; anything unusual goes to a person. The demos run on UK numbers at your international call rate.
Estate agents
Books viewings
“Tuesday at ten, or would half six suit you better?”
Call the demo +44 20 3695 1999Plumbers & installers
Triages the emergency first
“Is water coming through the ceiling right now?”
Call the demo +44 161 568 3665Takeaways & hospitality
Takes the order
“That's fourteen pounds eighty altogether. Ready at ten past six.”
Call the demo +44 333 057 6595Where it rings
Answer with what you have, or with what we give you
Desk phone or your own phone system
Desk phones, a PBX or a SIP trunk you already pay for. Nothing to replace.
View details
Team dashboard & web interface
See who's free, who's on a call and where each number points.
View details
Fixed on mobile
Your business number on your mobile; the whisper tone tells you which line is calling.
View details
How the call travels
Cheap or always reachable: you choose the route
The route follows the destination. Both work well; it depends on where you answer.
Via the phone network
To a mobile or landline, over our own interconnection.
- Always rings, even without an app or Wi-Fi
- Works abroad too
Via the internet (VoIP)
To a desk phone, softphone or your own phone system.
- Call out with your business number too
- Smart at a desk with a good connection
Included with the phone system
Every feature you could need
Phone menu (IVR)
Press 1 for sales, 2 for service.
Whisper tone
Hear which number was called before you answer.
Call recording
Every call on record and searchable, as text if you want.
Call filter
Stop robocalls; you decide who gets through.
Peak traffic management
A campaign lands and nobody hears an engaged tone.
API integrations
Change the routing from your own code.
Built for your business
Flexible phone solutions for every sector
Inbound call centres
Spread calls across whoever is free and keep the overflow in hand.
View the setup15 markets, one setup
Global business
A number of its own in every market, all reaching the same team.
View the setupCompanies using CallFactory numbers
Frequently Asked Questions
Haven’t found what you were looking for? Contact us now
Rather talk it through first?
Our team helps you with numbers and voicebots in each of our countries. Call us or use the contact form.
To the contact form → Call us 1800 816 446Yes! You can forward calls from your international number to any mobile, landline, or VoIP device worldwide. Perfect for teams working across multiple countries or time zones.
That’s exactly what our phone system is built for. You can easily set call routing rules to forward calls to different devices, teams, or locations based on business hours, caller origin, language, or menu options. Want to forward all calls on weekends to voicemail or to a different department? You can do that with a few clicks. Everything is fully configurable from your dashboard.
Start by thinking about what your clients will remember. Easy-to-read number patterns or word-based numbers (like 1800-ADVICE) help improve recognition and trust. You can use our filters to browse by country, number type, or even keyword. If you’re unsure, our team can guide you to pick a number that fits your business goals, industry, and brand tone.
Most numbers are live within one working day of signing up. Once you’ve selected a number and completed the setup, we’ll send you a confirmation email. After that, your number is ready to use — you can start receiving calls, configuring your routing, and managing everything from your dashboard. No waiting weeks or dealing with paperwork.
Yes, you can use your number locally, across regions, or internationally — it’s fully flexible. Calls can be forwarded to mobile phones, landlines, VoIP apps, or softphones anywhere in the world. Whether you’re managing a team in one city or supporting customers across time zones, our system adapts to your needs without requiring extra hardware or infrastructure.
Absolutely! All your numbers are billed and managed through a single dashboard. You can track usage, adjust routing, and handle payments for all numbers easily, keeping your international communication organised and efficient.
