About CallFactory

CallFactory has been a business-to-business provider for twenty-six years now. We started in 2000 in the Netherlands with freephone and business numbers, the very first virtual numbers, and when our customers crossed borders, we grew with them. Today we operate in fourteen European countries as a licensed operator.

Our offering runs from bespoke to ready-made. We build virtual numbers exactly as a business needs them, and over the years we’ve developed turnkey solutions: a landline number on your mobile, a full phone system that combines fixed lines, mobile and VoIP, a team dashboard for colleagues who staff a single national number together, and an extensive calendar that doctors and IT firms use to run on-call and emergency services. Since 2025 we’ve also been building AI and voicebots straight into our platform.

That platform is our own, with no middlemen. We run and program our own system, so we don’t depend on third parties and respond quickly to what a customer asks. Where a reseller can do little more than raise a ticket and wait, we handle it ourselves.

Our roots are Dutch, and we’re still under Dutch management. You notice it in the direct, down-to-earth approach and in the language skills that suit a Europe where almost every country has its own language and its own rules. Our customer service and our platform work in several languages, so a German, French or Spanish number feels just as accessible as a Dutch one.

The fact that we’re still here after twenty-six years says a lot. Companies like AutoScout24, Swiss Sense and Prowise rely on our numbers and our platform, as does a loyal circle of smaller businesses that value our service and the direct relationship. We’d be glad to set up a great phone number for your organisation too. In the Netherlands and Belgium we do that under the name Belfabriek, and in other countries under its translation, CallFactory.