Buy your own toll-free, local or (inter)national numbers directly online
πŸ”— Seamless integration

API integrations

Unlock the full potential of your phone numbers with our private client API.

Seamlessly integrate our powerful telephony functions directly into your own software and workflows.

  • Connect our telephony API to your solution
  • Automate calls and integrate in real time
  • Trigger voice alerts, retrieve stats etc.

What can you do with our API?

Discover how our features help you work smarter, save time, and improve how your business communicates.

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Access call statistics

Effortlessly pull call logs and duration data directly into your dashboards or reporting tools for real-time business intelligence.

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Retrieve call recordings

Automate the process of downloading your call recordings. Easily archive them, link them to customer profiles in your CRM, or analyze them with your own tools.

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Control call forwarding in real-time

Need to change where a call goes based on staff availability? Our API lets you instantly update call destinations, perfect for integrating with your internal rostering systems or availability toggles.

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Launch automated voice alerts

Programmatically trigger outbound calls to play important messages. Ideal for appointment reminders, service alerts, or automated notifications.

Need something more?

The possibilities are endless. If you have a specific need, our team can build and deploy a custom API endpoint or a complete IVR solution tailored precisely to your requirements.

This feature is included free with every Business number or International number.

API integrations FAQ

Get clear answers about Feature and how they work for your business.

To automate workflows, get real-time stats, download recordings, or trigger outbound alerts directly from your own systems.

Any platform that can send HTTP requests. We provide full documentation and support if needed.

Yes. Our API is easy to use, and our team is here to help with testing or debugging.

Absolutely. You can control routing, initiate calls, access logs, manage recordings, and build whatever flow your app needs.

Happy Callfactory customers:

SignDirect logo
Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
KRO-NCRV logo
Swiss Sense logo