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πŸ”— Routing via GitHub

GitHub routing

Need to version, test or update your call routing? Just push a file to your GitHub repo - we’ll fetch, validate and apply it instantly.

Let your team manage logic from a .csv, .txt, or .json file inside your GitHub account. Ideal for DevOps teams who want to control call flows like code.

  • Version-controlled and testable updates
  • Built for developers and CI/CD teams
  • Auto-sync call logic from your repo

Benefits of GitHub routing feature

Discover how our features help you work smarter, save time, and improve how your business communicates.

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Fully automated updates

Just push a commit to your repo - we auto-fetch, validate, and apply changes in seconds.

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Keep logic in GitHub

Your files stay versioned, secure, and editable inside your own repo - nothing stored on our side.

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Made for developers

Ideal for teams that already work with Git-based workflows and want routing to match their tools.

Why it matters

GitHub routing lets your team version and test your call logic like software. From validating file changes to tracking history and rollbacks - everything happens in your GitHub repo.

This feature is especially useful for tech teams managing complex call flows, working across environments, or integrating routing into their CI/CD pipelines.

This feature is included free with every Business number or International number.

GitHub routing FAQ

Get clear answers about GitHub routing and how they work for your business.

Paste your Personal Access Token (PAT) into the dashboard. We’ll auto-connect and sync your repo.

We support .csv, .txt, and .json formats - same as File-based routing.

Every push to the main branch triggers a file check, validation, and routing update.

Yes. The PAT handles access securely. You stay in full control of your data.

Yes. GitHub routing supports PIN routing, area/zip logic, allowlists, denylists, and more.

You’ll get instant feedback if the file fails validation. You can also revert by rolling back a commit.

Happy Callfactory customers:

SignDirect logo
Bosch logo
Trigion logo
ANWB logo
UWV logo
Sogeti logo
Dille & Kamille logo
Nationale Ombudsman logo
KRO-NCRV logo
Swiss Sense logo