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United States7 articles
Getting started
How to request a number abroad and pick one yourself, and what callers pay to reach a 1800 number. You'll also find how to read your first call statistics, per period or per employee, and how to get them as email reports.
- A number abroad
- Can I Also Request a Number Abroad with CallFactory? At CallFactory, you can just as easily register a phone number abroad.
- Choose a Phone Number Abroad Yourself At CallFactory, you can also choose your own number abroad. In this article, we show you how it works.
- Start measuring
- View Your First Call Statistics How is your number performing? How many people are calling you? Your call statistics are your first health indicator for your phone number.
- View My Call Statistics for a Specific Period See how to easily view your call statistics for a precise period, whether it's one day or an entire year.
- View Call Statistics for Employees (Box Numbers) Easily view call statistics and conversation analyses per employee.
- Set Up Statistics Email Reports Receive daily, weekly, or monthly overviews of the most important statistics for your phone number. We'll show you how to set it up.
- What calls cost
- What Does It Cost to Call a 1800 Number? Calling a 1800 number is always free, even when calling from a mobile phone.
Other categories
Looking for something else?
- The app 19 articles — logging in, users, status, address book
- Setting up your number 33 articles — phone menu, queue, destinations, opening hours
- Measuring your calls 4 articles — search engine call statistics, Google Analytics
- Forms and documents 1 article — documents for postcode and area code routing
- For developers 2 articles — the statistics and availability APIs
- FAQs 21 short answers, grouped by topic
Still stuck?
Give us a call. We're the operator ourselves, so the person you speak to can change the setting for you straight away.
