United StatesDesk phone
Use your landline phone as part of a modern phone system. Reliable, simple, and ready for business.
- Works with any phone provider
- Stay connected without relying on internet
- No setup hassle - Pick up and you’re ready to go
Find your perfect number
Search instantly for available numbers worldwide.
353 1800 983996
353 1800 954574
353 1800 829638
353 1800 838333
353 1800 385824
353 1800 454969
353 1800 548593
353 1800 228993
We want only 100% happy customers — just select and request a number, all the rest is on us.
Benefits desk phone system
Discover how our systems help your team communicate better, save time, and stay connected - no matter how or where you work.
Always reachable
Desk phones don't rely on mobile coverage or internet, making them a solid choice for teams who need to be reliably available at all times.
Plug & call
Set up in minutes without technical support. Just plug in your device and start making and receiving calls on your business number immediately.
Works with any provider
No matter which telecommunications service you use, your desk phone integrates seamlessly. No changes to your setup or contract are required.
See how it works
Adding a desk phone is easy if you have a little technical knowledge.
Get a phone
Order a Ubiquiti or Yealink VoIP phone from any webshop you prefer.
Create account
Log in to your CallFactory dashboard and set up a new VoIP user.
Enter credentials
Add the SIP login details from your dashboard into the VoIP phone settings.
Start calling
Your phone connects securely to our platform and is ready for inbound and outbound calls.
See how it works
Watch a quick demo to learn how setup, team usage, and key features keep your business reachable - anytime, from anywhere.
Connect
The CallFactory phone system works with all brands and types of devices.
This can be an existing mobile phone, a landline at the office or at home, or a new VoIP phone that connects to our phone system via the internet.
If you want to use your existing mobile phone, you can easily add it to your CallFactory phone system. We will then forward incoming calls to your mobile phone.
If you prefer to purchase a new VoIP phone at a later time, we recommend the Yealink brand. This is the most commonly used brand of phone, and we have the manufacturer’s administrator software. This allows us to easily and remotely support your devices, so we can help you quickly. Many customers also use our phone system with existing telephones. These can be VoIP telephones of all brands and via all networks.
This makes our phone system the simplest and most complete solution on the market!
Ordering Process Devices
Our hardphones are shipped pre-configured from our own warehouse. They can be delivered to a central location, multiple branches, or even directly to the home addresses of individual employees. Orders placed before 22:00 are typically delivered within 2–3 working days via UPS.
Important for proper installation: To ensure a smooth setup of your phone, please make sure:
- you have sufficient basic IT knowledge to connect devices to your network
- you have access to your network and firewall information
- you take the necessary time to complete the installation carefully
Need help? For €15 per quarter, we are happy to assist you remotely with installation and configuration.
Desk phones, ready to go
No matter if your team works from home, at headquarters, or across multiple international offices – your desk phones arrive fully configured and ready for use. Simply plug them in and start calling.
Powerful features included
Every Callfactory phone system comes loaded with intelligent features that give you greater control, flexibility, and peace of mind — right from day one.
API integrations
Tell us what you need, we build the endpoints. Our private API lets you integrate CallFactory telephony into your own software — no generic library, no guesswork, no wasted development time.
Calendar-based call routing
Automatically route calls based on your schedule. Office hours, rotating shifts, holidays, and on-call rosters — calls always reach the right person at the right time.
Call filter
Block unwanted callers, allow only authorised numbers, or reroute specific callers to different destinations. The call filter keeps your business lines open for the calls that matter.
Call forwarding
Forward incoming calls to any landline, mobile, or team. Set rules based on time and availability — manage everything from your dashboard.
Call insights
Track call performance with clear data. See who called, when, how long, and where calls were routed — all from your dashboard.
Call notes
Capture every insight from every call. Add notes directly in your dashboard to keep follow-ups, customer requests, and action points in one place.
Call queue system
Every business has peak moments. The queue system catches callers before they hang up, keeps them informed with hold music or messages, and connects them to the next available team member …
Call recording
Automatically record incoming business calls. Listen back via the dashboard, download recordings, and use them for training, quality monitoring, and compliance.
Central business number
One phone number for all your locations. CallFactory routes callers to the nearest branch automatically — by area code, postcode, or phone menu.
Change final destinations
Forward calls to any phone — mobile, landline, or VoIP. Change destinations anytime through the dashboard, add as many extensions as you need, and route calls to colleagues anywhere in the world.
Custom solutions
Our flexible IVR platform allows us to build powerful, custom solutions tailored to your business operations.
Custom telephony
Incident hotlines, automated order lines, SMS confirmations, self-service systems — if you can describe it, we can build it on our IVR platform.
Dedicated IVR servers
Your own IVR server with full control. Build custom call applications, connect AI platforms, and scale from 4 to 200+ channels. The natural upgrade from our private API when you need more.
DenyList routing
Maintain a list of blocked phone numbers that are automatically prevented from reaching your team. Request a block and it takes effect instantly — temporarily or permanently.
File-based routing
Upload a CSV, TXT, or JSON file to update call routing in bulk. Change hundreds of rules at once — PIN codes, allowlists, denylists, area codes, or entire IVR flows.
GitHub routing
Manage call routing from your GitHub repository. Push a routing file, and CallFactory fetches, validates, and applies the changes automatically — with full version history and instant rollback.
International telephony
Get local phone numbers in other countries and route calls across borders. CallFactory is a registered telecom operator in 13 countries — reliable international telephony without complexity.
IVR toolkit
Build custom call flows with structured actions. Play audio, collect input, stream to AI, dial, transfer, and record — all developer-friendly and AI-ready.
Peak traffic management
Handle sudden call spikes from campaigns, media exposure, or seasonal peaks. Our cloud-based platform absorbs the volume so no caller hears a busy tone.
Phone menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
PIN code routing
Route calls based on a PIN code. Each PIN leads to a different destination — ideal for VIP clients, internal lines, restricted services, and multi-tenant setups.
Smart voicemail system
When no one picks up, callers leave a voicemail that arrives in your inbox as an audio file. Custom greetings, multiple recipients, and no extra software needed.
Star a call
Star a call helps you focus on the conversations that truly matter. With one click, important calls stand out.
Statistics by email
Receive daily, weekly, or monthly call reports directly in your inbox. See call volume, duration, peak times, and missed calls — without logging in to anything.
Text to speech assistant
Type your message, choose a voice and language, and it is ready in seconds. Professional voice messages for greetings, voicemail, queues, and menus — no recording equipment needed.
VIP whitelist
Restrict your business line to approved callers only. Only numbers on your whitelist get through — everyone else is blocked or sent to voicemail.
Voicebot
AI-powered voice assistants built on our IVR platform. Automate incoming calls with natural conversation, data lookups, and smart routing.
Webhook call routing
Route calls dynamically using your own webhook. When a call comes in, CallFactory asks your server where to send it — full control in real time.
Welcome message
Greet every caller with a professional message before the call is connected. Record your own, use a voice actor, or generate one instantly with text-to-speech.
Whisper tone
A short audio message tells you which number was called before you answer — whether it is a business call to your mobile, a specific webshop, or an international number.
FAQ desk phones
Answers to frequently asked questions about using desk phones at CallFactory.
Yes! Our desk phones work seamlessly with any phone provider. You don’t need to change anything in your current contract or setup.
Absolutely. You can use existing mobile phones, landlines, or VoIP devices. Incoming calls are automatically forwarded to your devices.
Your desk phones are delivered fully configured and ready to use. Simply plug them in and start calling right away—no complex installation required.
Yes, we offer remote support. For just €15 per quarter, we help you connect your devices and configure your network settings.
