Fixed on mobile

You order a 1800 freephone, 0818 shared-cost or regional number such as 01 or 091 (Galway), or you bring your existing fixed number across via number portability, so customers keep ringing the number they already know.

After ordering, you configure how calls arrive in your CallFactory dashboard: via the Linphone app on your smartphone or computer, or via direct forwarding over the mobile network to one or more mobile phones. You set up a call queue, decide what happens when no one answers, and switch between destinations without changing your number at all.

Within days your number is live and you’re taking business calls from your smartphone, while customers only see your fixed number.

Many providers deliver an app built for consumers with business needs, so you’re tied to that single app and a reliable internet connection. CallFactory specialises in business telephony and offers both the Linphone app and direct forwarding over the mobile network, so you choose per user which method suits the situation best.

Install Linphone on your smartphone and on your Mac, Windows or Linux computer, so your desktop or laptop becomes a full-featured business phone where you take and make calls under your fixed number. At your desk you call via a headset on your computer, on the move you switch seamlessly to your mobile, and at home you simply carry on with the same business number without any configuration change.

Beyond basic call forwarding, you have access to a selection menu that routes callers automatically to the right department, call recording for training and evidence, voicemail-to-email and comprehensive call insights in real time.

Via the online phone system you manage all settings yourself, from opening hours to call groups and voicemail to forwarding options, so you decide how the caller gets helped.

A fixed number on mobile suits sole traders who want to be professionally reachable under their own business number without a physical landline. Small businesses without their own premises use it to project the same trustworthy image as established firms with an office and reception desk.

Entrepreneurs who spend a lot of time out of the office ensure they never miss a customer or supplier call because they’re away from their desk. For teams working flexibly or in hybrid setups, one shared business number on multiple mobile devices means the right person picks up the call without the caller needing to be transferred.

Available number types: 1800 freephone, 0818 shared-cost, 01 (Dublin), 021 (Cork), 091 (Galway) and other regional numbers, so you pick the number that suits your business and your market.

Forwarding options: to a mobile number, a fixed phone, a softphone or voicemail, in any order and with any combination of fallbacks you need.

Extra features: selection menu, call recording, real-time call insights and voicemail-to-email, so callers reach the right information fast even outside office hours.

Technical requirements: no special hardware needed; any mobile phone works with the service, and the Linphone app runs on Mac, Windows and Linux so your computer becomes a full business phone.

Management: 24/7 access to your online dashboard for all settings.