ACENTUM Strategy and transformation consultancy · Germany

A German freephone number for a consultancy.

ACENTUM advises organisations on strategy and transformation, and Germany became one of its most important markets. German prospects had to be able to call the consultants without thinking about what it would cost.

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The sticking point

A company looking for a consultant only calls once that first contact feels easy and professional. A foreign number or an unclear way to get in touch is then a reason to put the call off a little longer, however strong the expertise.

ACENTUM wanted German prospects and customers to be able to reach a consultant without call charges and without having to make an international call.

What we set up

A German freephone number. The call is free for the caller, who can already see that from the number, so the hurdle to calling a consultant disappears.

How the call flows

The caller Germany Calls a freephone number and pays nothing for the call.
Our network CallFactory Our own licence in Germany, with routing on our own platform.
Who answers The company's own team or a local office, depending on the customer.